PolicyStat Data Collection on Usage, Likeability, and Ease of Use in Large Orgs

#1

Hi everyone :wave:

We’re a large organization using PolicyStat, and we’re starting to look more intentionally at user experience and adoption.

I’d love to learn how other large orgs (10,000+ employees) are approaching this and collecting data from team members. Specifically:

  • How are you tracking whether users like PolicyStat?
  • Are you measuring ease of use or user satisfaction in a structured way (e.g., surveys, feedback loops, analytics)?
  • Do you collect feedback from specific user groups (frontline staff, leaders, policy owners, approvers)?
  • Have you found any metrics, questions, or approaches especially helpful in telling a meaningful story to leadership?

We’re hoping to move beyond anecdotal feedback and better understand what’s working well vs. where users may be struggling.

Any insights, examples, or lessons learned would be greatly appreciated—thank you!

#2

Hi @amalee.r. Thank you for posting this! Our product team is interested in hearing from anyone that has had success (or failures) with this. Maybe there is something we can do to help support in this area.

#3

Thank you Gabriel! Unfortunately the post has not gained too much traction.

I was thinking a pop-up box asking users to submit a survey on their experience could be a great way to solicit feedback for a larger organization like ours. In a perfect world, that survey could then be connected to the PolicyStatistics dashboard to present user feedback to site admins and executive leadership.